23/10/2020 | 2 CURRENT VPN NETWORK ISSUES | Please refer to SUPPORT for more details.

Privacy Policy

We are committed to your privacy and do not collect or log traffic data or browsing activity from individual users connected to our VPN.

This document (hereinafter – the “Privacy Policy”) explains the privacy rules applicable to all information collected or submitted when you access, install or use the Liberty Shield Services.

By visiting Liberty Shield website, by submitting your personal data to Liberty Shield, also by accessing, installing and/or using the Liberty Shield Services you confirm that you have read this Privacy Policy and that you enter into legally binding relationship with Liberty Shield (hereinafter – “Liberty Shield”, “we” or “us”), as well as you agree to be bound by this Privacy Policy. If you disagree with the rules of this Privacy Policy, please do not use the Liberty Shield Services.

If you have any questions about this Privacy Policy or your privacy, please feel free to contact us by email helpdesk@libertyshield.com.

Processing Your Data

Liberty Shield processes user data only to a very limited scope – only as much as it is absolutely required for provision of the Liberty Shield Services, processing of payments for the Liberty Shield Services, as well as functioning of the Liberty Shield website and mobile applications.

When you register on with Liberty Shield you will be asked to provide certain personal information, including your billing and email address and payment information. We will store this information, but will not share it with any third parties except as necessary to provide the features of the Service. For example, we may store your personal information on a third party server or we may use a third party analytics tool to understand how the Liberty Shield Service is being used by customers.

We will use your contact details to send you notifications about the Service and to respond to customer support requests. You may access and change your personal information by logging in to the Site.

In addition, we may collect the following information: times when connected to our service, choice of server location, and the total amount of data transferred per day. We store this to be able to deliver the best possible network experience to you. We analyse this information generically and keep the data secure.

Our software may send diagnostic data to a third party analytics provider for the purpose of identifying connection errors and possible bugs in our application. The information collected is generic in nature and does not contain personally identifying information.

We use third party cookies, pixels and website analytics tools to track sales promotions or advertisements and to understand which pages on the Site receive visitors.

Anyone may browse our website, install Liberty Shield application and mobile applications without signing up for the Liberty Shield Services, however the functionality of the Liberty Shield Services will be very limited or absent. If you want to engage full functionality of the Liberty Shield Services, you need to create a user account and provide basic personal data indicated below.

If you choose to create a user account, you must provide the following basic information:

You must maintain and update this information current, truthful, complete and accurate. You warrant that you are authorised to provide such information. You authorise us to verify your information at any time. If it is found to be untrue, inaccurate, not current or incomplete, we retain the right, in our sole discretion, to suspend or terminate your user account and your access to the Liberty Shield Services.

In order to maintain the VPN service, the Liberty Shield also processes limited technical information, which sometimes may be considered personal data. This information is used for improving the functionality and usability of our website and Liberty Shield Services. If you decide not to provide this limited information, we may not be able to provide you with the full scope of the Liberty Shield Services. Said information may also include:

You can set up warnings for every time the Site places a cookie in your browser, or you can choose to disable all cookies. You can do both through your browser settings. Since each browser has a different procedure for managing cookies, look at your browser’s Help Menu to learn the correct way to do it.

Alternatively, you can disable all cookies by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on. Please note that choosing to disable cookies may negatively affect some of the features that make your Site experience more efficient.

Persons younger than 18 shall not use the Liberty Shield Services and provide any personal data to us without the supervision of the parents or guardians. Liberty Shield shall never knowingly collect personal information from persons younger than 18, and shall not disclose such personal data to third parties without the consent. Based on the above, it is presumed that any person using the Liberty Shield Services and supplying personal data to us is at least 18 years of age. If a person younger than 18 years old or a person, supplying wrongful data, become known to Liberty Shield, such person and all their data may be immediately and without any notice withdrawn by suspending their access to Liberty Shield Services.

Your personal data is processed for the purpose of providing you the best Liberty Shield services and performance of the contact between you and Liberty Shield, as provided in our Terms of Service.

Liberty Shield may use your personal data for direct marketing purposes without separate consent, only as permitted by applicable law.

You may request us to find out what information we have collected about you, to request any changes or correction of inaccurate information, to object to certain processing of personal data (e.g. for marketing purposes), to provide you your personal data in a structured, commonly used and machine-readable format, to transmit (if technically feasible) your personal data to another controller, or to erase your personal data.

If you disagree with your data processing by Liberty Shield, you are free not to use the Liberty Shield Service, and to discontinue using it at any time. You may request us to discontinue processing of your personal data, in which case your data will be processed only as much as it is necessary to effect the discontinuation of your use of the Liberty Shield Services (e.g., final settlement, or deleting all personal data based on your email address), or finalizing other Liberty Shield’s legal relationship with you (e.g. accounting, invoicing, processing refunds).

If you wish to use the Liberty Shield Services again, you will have to accept and agree to this Privacy Policy.

Liberty Shield stores limited personal data for the whole period when the Liberty Shield Services are used and for no longer than 2 years after last use of the App and/or the Services.

Your data is processed under the jurisdiction of the United Kingdom. If the data is processed by a designated subsidiary in your country, then the domestic law of your country may be applicable at our discretion.

Liberty Shield would like to remind you that you are yourself responsible for the security of your data. We ask you to be careful when using and storing personal data containing files on your devices, as well as the devices itself. Please ensure that nobody accesses and uses your devices without your consent.

You shall be extra careful and not disclose your personal information to unrelated third parties, since such information may be used in different ways and against your interests, including activities such as fraud, invasion of privacy, identity theft, etc.

In order to ensure security of the personal data, Liberty Shield employs various administrative, technical and physical security measures, however it is your responsibility to exercise caution and reason when using the Liberty Shield Services. You will be personally responsible if such action violates any third party’s privacy or any other rights, or any applicable law. Under no circumstances, Liberty Shield is liable for the consequences of your unlawful activities, your wilful and negligent activities violating applicable laws or third party rights, as well as any circumstances, which may not have been reasonably controlled or foreseen.

This Privacy Policy may be modified and updated at any time, at our sole discretion, for any or no reason, and without liability, as indicated below. The date of the most current wording of the Privacy Policy is indicated at the top of the text. We ask all users to ensure that they are familiar with the most current wording of the Privacy Policy. The amendment of the Privacy Policy may be communicated to you by sending an email and/or by publishing the updated Privacy Policy on the Liberty Shield website. Please consider reviewing the Privacy Policy each time you use the Liberty Shield Services. Updates of the Privacy Policy come into force as of the moment when they are published.

You may not assign or transfer your rights or obligations under this Privacy Policy to any third party.

Please contact us by email at helpdesk@libertyshield.com if you have any questions on our Privacy Policy or you want to enforce any of your rights related to your privacy.